Quotidiano indipendente di economia e politica dei trasporti
CENTRO INTERNAZIONALE STUDI CONTAINERS
ANNO XXXVIII - Numero LUGLIO 2020
TURNING IMO2021 INTO AN OPPORTUNITY INSTEAD OF A BURDEN
Being a shipping IT professional can be frustrating. You
recognise the need to invest in further cybersecurity, but your
management team still treat it as a "compliance problem".
But perhaps this is a result of the way cybersecurity has been
presented to leadership. The dialogue needs to change. IMO 2021
could offer a unique opportunity to reposition cybersecurity as an
important enabler of the wider business objectives.
At our recent virtual conference - CyberSecure at Sea - we asked
˜120 shipping IT professionals what was holding them back from
rolling out cyber security controls. ˜50% pointed toward the
struggle with providing their management teams the confidence that
they are spending wisely on cyber security or that investing in
additional resources to manage cyber risk is required at all. It is
clear there is a misalignment between what IT professionals know is
needed and what leadership believes is the risk.
Management teams in shipping believe cyber security is mainly
a "compliance problem"
This is frustrating for the IT professional. But it isn't really
Management's main concerns are driving up revenue and driving
down cost. Maximise chartering at minimal expense. To run a tight
ship, any investment that cannot visibly drive either of these twin
goals is deprioritised. If the link is not clear, they don't believe
it or they don't understand it, investing in it is a luxury. So the
responsibility falls on the CIO or IT manager to help leadership
understand the need and urgency.
But shipping IT professionals still find themselves stuck in a
dialogue with management about how to do the bare minimum in order
to comply with IMO 2021, instead of how to take steps to properly
From our discussions with shipping IT professionals, we find
only 20% are actively engaging with their management to align
cybersecurity strategy. In over 65% of cases, the dialogue is either
focused purely on compliance or related to purchasing specific
cybersecurity solutions. This means that for every 100 interactions
that IT professionals have with their management team, 65 of them
are either discussing compliance or a point solution.
Interestingly, none of the shipping IT professionals we speak to
have a relationship with management where they agree to an annual
budget and make the day to day decisions around cyber-security
strategy and tactics. So management are making decisions on what
cybersecurity controls to put in place on a case by case basis,
rather than the IT professionals.
This is why cyber security in shipping is still commonly treated
as a "compliance problem" - it is being presented as one.
This mindset is based on false assumptions
The most dangerous one is that shipping is not a targeted
sector. If you still don't believe the threat landscape is shifting,
then just look at the data - just within the first 5 months of 2020,
there were public announcements of cyber attacks on MSC, Anglo
Eastern, OSM and twice on Toll Group. While the amount of losses in
revenue or remediation costs remain guarded secrets, they have all
admitted to significant interruptions in operations.
Another false assumption is that we can achieve vessel
digitalisation and worry about cyber security later. The evidence is
clear that this simply isn't the case. Just to cite one example, a
common assumption is that you can maintain separation of the
business, crew and OT networks. So it should be impossible for an
attacker to compromise a crew asset, then use that foothold to
attack a critical business workstation or OT system.
In reality, in ˜80% of vessels CyberOwl has deployed on, we find
assets connected to the business network that the IT manager knows
nothing about. They haven't identified them in their inventory, have
no idea of their nature, did not sanction a connection, had no way
of controlling or disconnecting them remotely. Sometimes it is not
just 1 or 2 such assets, but 10s of them. In several cases, these
unauthorised connections were later discovered to be OT devices
linked to a bridge system, the engine room or auxiliary power
The relationship between IT and management needs to change.
IMO 2021 is an opportunity to get "air time".
IMO 2021 presents a window of opportunity. Management teams have
no choice but to make sure their fleet has a cyber risk management
system that complies. Instead of approaching the dialogue as a
compliance issue, this is the opportunity to frame cyber security as
a business issue - an enabler to deliver overall business
priorities. Whether this is business efficiency, vessel performance
optimisation, remote control and management or crew welfare.
There are useful examples in recent history of leveraging
compliance to strengthen overall cyber risk management. According to
analysis by Marsh, companies successfully used GDPR as a catalyst,
with 78% investing more in cyber security en route to GDPR
compliance. A key finding in a 2019 UK government report was that as
a result of GDPR, there was a significant increase in the number of
businesses putting in place quarterly updates with senior management
on cybersecurity, intensifying cybersecurity training and enhancing
cybersecurity policies. Essentially, where the opportunity was
taken, GDPR had a positive effect in improving executive attention
that prompted the related investments.
This window of opportunity won't last forever. Don't squander
So how do shipping IT professionals make the most out of IMO
Shifting the emphasis of the discussion with management is an
important start. Turn the conversation from "what we need to do
to comply" to "how does cybersecurity support the way we
want to work going forward." For example, the need for better
remote access control becomes less about the fact it is an IACS
recommendation, but more because it reduces the need to get an
engineer onboard the vessel.
Use IMO 2021 as a catalyst for working more closely with your
colleagues in technical, operations and quality. Get a good
understanding of their ambitions for improving performance and
reducing costs. Use this knowledge to demonstrate how cybersecurity
could help them achieve that securely. Link your cybersecurity
initiatives with their cost-savings or revenue-gain figures.
Quantify the risk within the context of these wider business
objectives. Help management visualise the potential loss due to a
cyber attack. But make this real to your own organisation and its
digitalisation ambitions, rather than using high-level industry
report figures. There are various well-recognised methods for
quantifying the cyber risk to an organisation. One approach we like
using at CyberOwl is the FAIR methodology.
Define some key cybersecurity metrics to start collecting and
tracking. Begin with a pragmatic, small number that won't drown your
resources. At minimum, these should measure the volume of system
outages, volume of cyber incidents and some aspect of usage policy
abuse, misconfigurations or suspicious behaviour. Gather benchmarks
on these metrics from a friendly cybersecurity advisor or a
collaborative network of other shipping IT professionals. Present
the trends and benchmarks to your management, clearly explaining
Lean on your vendors to help you inform your cybersecurity
strategy. It is part of the value and service they bring to you.
When you perform trials, treat it as a learning exercise, not just a
procurement exercise. Clearly set out what you are trying to learn
about your current cybersecurity posture, where the risks are and
how you are currently managing them. Share this "list of
learning points" with your vendor. They should be helping you
learn, rather than just proving to you their cybersecurity product
is better than the competition.
Finally, it doesn't need to be a huge transformation programme.
Start small and simple. Make some changes. Measure the improvement.
Share any good news and small wins. Repeat.
How are you engaging with your management on IMO 2021? Get in
touch with us here if you would like help or a free consultation on
how to reposition the dialogue.
- Via Raffaele Paolucci 17r/19r - 16129 Genova - ITALIA
tel.: 010.2462122, fax: 010.2516768, e-mail
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Registrazione Stampa 33/96 Tribunale di Genova
Direttore responsabile Bruno Bellio Vietata la riproduzione, anche parziale, senza l'esplicito consenso dell'editore